Radiology Associates of Corpus Christi Implements Patient Portal and Electronic Registration Tablet Kiosks to Enhance Patient Engagement and Eliminate Bottlenecks

View Full Article

Corpus Christi, TX - December 17, 2015

Radiology Associates, LLP, a leading radiology practice in Corpus Christi, Texas, has recently completed a project with Royal Solutions Group to deploy Royal's Patient Portal and Kiosk solution. The practice has deployed Royal's patient portal and tablet-based kiosks to improve patient engagement and expedite patient registration. Radiology Associates says improved quality of care is just one benefit that has emerged from this collaboration. The new system has allowed Radiology Associates to confirm more patients and reduced registration time.

"Radiology Associates is pleased to announce the recent launch of our new patient portal and on-site kiosk registration system," remarks Donna Mosser, Director of Information and Security. "Our new patient portal is part of our ongoing commitment to provide secure and convenient access for patients to healthcare information. The portal allows our patients to view their diagnostic reports and images, send secure messages to our staff, pre-register for exams, set up appointment reminders and pay their bill. We believe that this new technology will further enable patients to become more engaged in their healthcare decision-making processes.

"We also recognize that our patient's time is valuable and how important it is for them to be seen at their scheduled appointment time. Our new kiosk registration system at each of our facilities allows patients to perform the majority of their registration paperwork electronically. In addition, patients who pre-register online can choose an express check in process which should further expedite the registration process. We believe that both of these new initiatives will help patients and their families reduce wait time and also improve the accuracy and privacy of their healthcare information."

Radiology Associates has deployed the Royal Patient Engagement platform alongside Merge RIS, offered by Merge Healthcare, an IBM company, as an outpatient radiology information system designed to meet Meaningful use. The clinic manages the Merge RIS in house and leverages Royal's hosted platform for its patient engagement processing, all while tightly integrating back into Merge RIS and document management.

Royal Solutions 3.0 Achieves ONC HIT 2014 Edition Modular EHR Certification from ICSA Labs

View Full Article

New York, NY - April 29, 2014

Royal Solutions Group's, Royal Solutions 3.0 has achieved ONC HIT 2014 Edition Modular EHR certification, which designates that the software is capable of supporting eligible providers with meeting the Stage 1 and Stage 2 Meaningful Use measures required to qualify for funding under the American Recovery and Reinvestment Act (ARRA). Royal Solutions, version 3.0 was certified by ICSA Labs, an Office of the National Coordinator-Authorized Certification Body (ONC-ACB) and is compliant in accordance with the criteria adopted by the Secretary of Health and Human Services (HHS).

"Royal Solutions Group continues its commitment in delivering best-in-class interoperable solutions while strictly complying with government directives and security measures,” said Rafal Pisarski, Chief Marketing Officer Royal Solutions Group. "We deliver flexible, vendor agnostic EHR solutions that also surpass rigorous security and compliance mandates.”

ICSA Labs, an independent division of Verizon, offers vendor-neutral testing and certification. 2014 Edition ONC HIT Certification is granted to those technologies that are capable of meeting the more rigorous testing criteria developed to support providers and hospitals who wish to demonstrate Stage 2 Meaningful Use, which focuses on the capability of health IT to deliver higher quality patient care and exchange clinical information securely.

Royal Solutions 3.0's certification number is 140058R00. ONC HIT certification conferred by ICSA Labs does not represent an endorsement of the certified EHR technology by the U.S. Department of Health and Human Services.

Royal Solutions 3.0 meets the following certification criteria:

170.314(a) Clinical

  • 170.314(a)(1) Computerized Provider Order Entry (CPOE)
  • 170.314(a)(3) Demographics
  • 170.314(a)(4) Vital signs, BMI and growth charts
  • 170.314(a)(6) Medication list
  • 170.314(a)(7) Medication allergy list
  • 170.314(a)(9) Electronic notes
  • 170.314(a)(11) Smoking status
  • 170.314(a)(12) Image results

170.314(d) Privacy and Security

  • 170.314(d)(1) Authentication, access control, and authorization
  • 170.314(d)(3) Audit reports
  • 170.314(d)(5) Automatic log-off
  • 170.314(d)(6) Emergency access
  • 170.314(d)(7) End-user device encryption
  • 170.314(d)(8) Integrity

170.314(e) Patient Engagement

  • 170.314(e)(1) View, download and transmit to third party
  • 170.314(e)(2) Clinical summaries
  • 170.314(e)(3) Secure messaging

170.314(g) Utilization

  • 170.314(g)(1) Automated numerator recording
  • 170.314(g)(3) Safety-enhanced design
  • 170.314(g)(4) Quality management system

The additional software relied upon to comply with one or more of the certification criteria include:

  • Meinberg NTP

There are no additional types of costs that an Eligible Provider would pay to implement this EHR Module's capabilities in order to attempt to meet meaningful use objectives and measures.

About ONC Certification

The ONC Certified HIT Technology program tests and certifies that Health IT technology is capable of meeting the 2014 Edition criteria approved by the Secretary of Health and Human Services (HHS). The certifications include Complete EHRs, which meet all of the 2014 Edition criteria for either eligible provider or hospital technology and EHR Modules, which meet one or more — but not all — of the criteria.

Cloud Software and Interoperability Provider Royal Solutions Group Deploys MD Portal to Break-Glass and Enable CPOE

View Full Article

Imaging centers, hospitals and providers utilize an integrated clinical portal to realize a complete solution centered around the patient

New York, NY – January 7th, 2014

Royal Solutions Group LLC, a provider of HIE-as-a-Service solutions to the Healthcare industry, recently deployed RoyalMD™, a secure, single-pain-of-glass portal that tracks patient history and progress through the office visit life cycle. Accessible from any web browser and mobile device, RoyalMDTM meets Meaningful Use Stage 2 and has built-in CPOE, real-time consultations, clinical decision support and breaking glass technologies. Physicians can easily track patient exam status, place orders and communicate within their clinical community. Annotated key images and web-enabled DICOM viewers allow providers from all over the country to view, comment and study their patient's radiology exam.

The RoyalMD™ experience takes physician and patient engagement further than anything else on the market. With a deep focus on interoperability between disparate systems through flexible information management techniques, Royal Solutions Group continues to leverage its position in the HITECH industry as the only leading provider of truly vendor-agnostic solutions available. "We build more than software products. We focus on our primary mission of applying innovative approaches to interoperability and ensuring our clients achieve seamless connectivity. And now, through RoyalMD™, everyone in the medical community can experience this vision, which we have worked so hard to make a reality,” says Rafal Pisarski, Chief Marketing Officer at Royal Solutions Group.

Check out what our customers have to say about us here: royalmd.com/products/sales/royal_md_testimonials.aspx

If you would like to learn more about how RoyalMD™ can make your environment more Meaningful, contact us today at www.royalmd.com

Customer Benefits

  • Increased Provider Loyalty – RoyalMD™ enables providers with the tools necessary to better their practice, delivering strong patient care to the community.
  • Improved Communication – Providers have a channel to easily communicate with clinicians from all specialties, increasing patient and physician engagement.
  • Strong Value Add – RoyalMDTM provides timely access and interoperability to the existing environment, enabling Meaningful Use Stage 2.

Royal Solutions Group LLC

View Full Article

Royal Solutions prides itself on customizing software for its healthcare clients, helping them to create value and achieve their goals

While some businesses are set in their ways, making it difficult for them to adjust to their clients' changing needs, Royal Solutions Group LLC stays flexible so it can customize any of its products for its customers, Partner and Chief Marketing Officer Rafal Pisarski says.

"Our CEO and partners are not afraid to roll up their sleeves, get involved and demonstrate our agility to offer a custom set of solutions, which other firms cannot handle while still maintaining high quality,” he says. "We are there to create value in the client's unique environment and to help them achieve their goals.”

Based in New York City, Royal provides software to its clients nationwide in the healthcare industry, who include general practitioners, radiology centers and hospitals. The company started operations in 2008 and today, its offerings include patient registration portals, electronic forms for order management, automated patient reminders and notifications, and its Report Guard software, which can securely connect with any information systems and allow them to work together and securely exchange the right information

Building Relationships

Pisarski says Royal's entire staff focuses on communicating with clients at all levels to meet their individual challenges. "That really speaks to how successful our solutions are,” he says. "We're able to go in and create value at every level of business with which we interface.”

In one example, Royal has provided radiology centers with Royal Kiosks software that enables them to better serve a patient base that speaks many different languages either while onsite or remotely. The software decreases patient intake time, eliminates data entry and cuts down on paperwork that would otherwise occupy the front desk.

Royal's products also serve a range of client budgets. "We have solutions ranging from hundreds of dollars to thousands of dollars,” he says. "We're not looking to sell huge expensive systems; we're looking to create tangible value by solving business challenges and building strong relationships. We focus on becoming a trusted partner rather than just a technology vendor.”

Connecting the Dots

Royal also helps its clients with existing systems that are not optimized for their specific environment. "We're able to walk up to a client who is unhappy with their current systems' limitations and say, ‘Let's make it work,'” Pisarski explains.

In this way, Royal can save customers 20 to 30 percent in overhead costs by bridging together information from existing systems. "We can often eliminate the limitations of any single system and help clients avoid buying an entirely new solution or paying a premium for enhancements,” Pisarski says.

For example, the company's Royal Letters is a service that delivers encrypted emails to patients and providers, and can be plugged into almost any existing system or workflow due to its file reading capabilities. "Sometimes, when our clients think they need to purchase a brand new system to be able to deliver encrypted emails, we are able to step up and say, ‘Drop the files into a folder and let Royal Letters do the rest,'” he says.

Although this process does not always result in sales of the primary suite of software solutions, it does create loyalty among clients who saw Royal solve a problem for them in a very innovative way and at a fraction of the cost. "We just tweak their existing systems,” Pisarski says. "We fill in the gaps that currently exist by better defining how their information moves.”

One common challenge Royal has solved for radiology center clients is the integration of diagnostic and imaging systems, which are often designed to operate separately. "We know how to connect the two dots,” he explains. "This is probably one of the more valuable [services] we provide.

"Through Royal's propriety HIE software, we have the ability to connect between two or more different streams of data,” Pisarski continues. "This information is essential in providing a proper diagnosis, healthcare decision or a more complete understanding of the patient; whether it is exam results and images, or orders and patient demographics, we can achieve the end solution quickly, with minimal upfront costs.

"Connectivity and integration are core to our philosophy,” he adds. "While we have many products and services, this capability is fundamental to our strategy.”

Up to the Task

Royal's most valuable assets, Pisarski says, are its employ- ees. "We have a staff that's able to handle any call from any client,” he says, noting that the company focuses on hiring a foundation of associates who are motivated to learn and grow within the industry.

"That is – from a business perspective – a long-term investment,” he admits. "You are hiring individuals who are dedicated to the success of the firm and its services.”

This approach allows Royal to train its new hires about the company's culture and prepares them as consultants, to deliver optimal solutions to clients. After all, he explains, technology is just an enabler to the business processes that make up operations, and being able to create efficiencies in both areas is a key advantage.

So far, he says, the approach is working, "Our employ- ees, after being exposed to our training and culture, are exactly what we need; they become the whole package,” Pisarski says.

"I'm very proud to say we have a talented staff of devel- opers,” he says. "The feedback we get from customers is ‘I can't believe you guys are that much different than the other vendors that I deal with.'”

Some of the most frequent comments tend to be related to how responsive and reliable Royal's staff is, as they work towards new, nimble solutions and delivering big results quickly. "Often the turnaround time and responsiveness is much faster than what our clients are used to,” he adds.

Pisarski adds that the firm's collaborative culture allows all employees to have a say in its operations. "When you have everyone involved in a discussion, you get to bounce ideas off one another and get different points of view that can allow you to change gears rapidly and really deliver the best solution possible,” he says

The Connectivity Partner

"From my perspective, I'd like to see us [grow] the ease of accessibility to relevant, important information through our products and solutions,” Pisarski says. "We are essentially becoming a connectivity partner for the entire healthcare industry.”

The company's customized approach to solutions will keep it strong in a competitive market. While the software is hosted and managed centrally allowing for a lower cost structure, it can still be tailored to each client's needs.

Being able to offer connectivity, interoperability and reli- able systems are some of the most important factors to success in this market. "Getting the information securely to the right places is something we pride ourselves on,” he says. "It's one of the most important things for a company that sells e-health solutions. It's about determining the best way to manage the information that is available across all technology systems.

"So when a provider or facility's expensive systems are not doing everything they hoped for," Pisarski says, "maybe it's time for the Royal Treatment."

–Alan Dorich

Radiology Ltd.

Arizona's Radiology Ltd. is going strong by striving to provide the best services to referring physicians and patients.

View Full Article

Picture Perfect

One of the Tucson area's largest physician-owned group practices, Radiology Ltd. has been providing diagnostic imaging services for more than 80 years. The organization has nine imaging centers in southern Arizona and 44 board-certified radiologists. Of its nine centers, two are joint ventures with hospital systems in Tucson. "We do about 550,000 exams a year between our hospital centers and outpatient imaging centers,” COO Chip Hardesty says. "We are solely focused on radiology, and we have subspecialists and fellowship trained physicians in an array of imaging techniques.”

Service Comes First

As it has grown, Radiology Ltd. has seen an increase in its number of radiologists with subspecialties in areas such as body imaging, breast imaging and intervention, cardiac radiology, interventional radiology, musculoskeletal imaging, neurointerventional radiology, neuroradiology and PET nuclear medicine. Overall, the company employs more than 350 technical, clerical and administrative personnel.

Radiology Ltd. provides patients with imaging services once their physician has referred them. Support services it offers include centralized scheduling, bilingual staff members, patient instructions, sedation services and staff registered nursing. Radiology Ltd. also accepts all major insurance plans.

"This practice was built on a commitment to service, and that continues to this day,” Hardesty says. "Radiology is a consulting and referral business, as every patient we see saw another physician first. We try to answer a patient's question about their health and provide them with more information, and we also do interventional procedures. Exceptional service to all the people in the chain is the key to our success.”

As imaging has evolved from an analog world to the digi- tal, Radiology Ltd. has been able to adapt to a world where there isn't as much face-to-face contact with external providers as in the past. The organization connects with referring physicians by putting its PACS viewers into their offices.

"We have a team of people supporting that, IT people with specialized training in personal service,” Hardesty says. "A critical aspect of what we do is the speed of information and the ease of access to information.”

Radiology Ltd. has invested in IT tools, including cutting edge developments like a mobile app physicians can use to access patient data by smartphone. Another major recent upgrade for Radiology Ltd. was an investment in an enhanced scheduling system

"Most of our capital investments have been on the electronic side,” Hardesty says "We've responded to the meaningful use requirement, and several years ago we upgraded our imaging centers to improve the look and feel for the benefit of patient experience. We stay on top of imaging equipment, we've added software for data collection and we plan to upgrade our phone system in 2013.”

All of these investments mean that whichever way a physician wants to interact with Radiology Ltd., the company is flexible enough to provide options. "Even if a physician wants to interact with us through traditional mail, we will get the reports to them however they want it,” Hardesty says. "To find out their needs, we have professional relations teams that gets out into the offices to act as advocates for the physicians.”

These professional relations teams serve to ensure that Radiology Ltd. is ahead of the local healthcare continuum. Other ways the organization remains front and cen- ter include continuing medical education (CME) symposiums on imaging. "We hold CME symposiums, such as a monthly symposium on breast imaging,” Hard- esty says. "We also host an annual CME symposium that is geared toward primary care.”

Uncharted Territory

Although the last few years haven't seen explosive growth, Radiology Ltd. continues to look for opportunities to grow. It is talking to its joint-venture hospital partners about ways to expand those relationships. This will likely fuel Radiology's Ltd. growth in coming years.

The organization also is focused on adapting to the still murky world of healthcare reform, as well as the slow pace of economic recovery. As the country moves toward the full implementation of the Affordable Care Act in 2014, Radiology Ltd. plans to do its best to be prepared.

"In the future, we will likely see more people insured,” Hardesty says. "Our breast center is a big part of our practice, and we expect to see more people who need mammograms but didn't get them in the past because they had no insurance.”

Royal Solutions Group achieves ONC-ATCB 2011/2012 EHR Certification from ICSA Labs

View Full Article

NEW YORK, NY – Royal Solutions Group has achieved 2011/2012 EHR Modular ONC-ATCB certification, which designates that the software is capable of supporting providers with Stage 1 meaningful use measures required to qualify for funding under the American Recovery and Reinvestment Act (ARRA). Royal Solutions recently was certified under ICSA Labs' ONC-ATCB Electronic Health Record program and is compliant in accordance with the criteria adopted by the Secretary of Health and Human Services.

"Royal Solutions Group is devoted to the success of our customers, supporting meaningful use, and delivering best-in-class interoperable solutions. We deliver flexible and vendor agnostic EHR solutions to meet the unique needs of our customers," Samantha Asciukiewicz, Royal Solutions Group.

ICSA Labs, an independent division of Verizon, offers vendor-neutral testing and certification programs. Its EHR certification and testing program provides verification that the certified EHR technology supports meaningful use, as well as helps health care organizations protect sensitive and private patient information.

Royal Solutions 2.0 meets the following certification criteria for modular products:

  • Privacy & Security Criteria of Access Control
    • Authentication of Emergency Access
    • Automatic log-off of Integrity
    • General Encryption
    • Encryption when exchanging electronic health information
    • Audit log

About Royal Solutions Group

Royal Solutions Group, formed in 2008, is a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, namely, Royal Forms™ for transition to electronic forms, Royal Kiosks™ for patient registration, CCR and Education, and Report Guard® for interoperability deployment and management services.

Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to integrating technology, enabling meaningful use and optimizing processes.Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information.

About ICSA Labs

ICSA Labs, an independent division of Verizon, offers third-party testing and certification of security and health IT products, as well as network-connected devices, to measure product compliance, reliability and performance for many of the world's top security vendors. ICSA Labs is an ISO/IEC 17025:2005 accredited and 9001:2008 registered organization. Visit http://www.icsalabs.com and http://www.icsalabs.com/blogs for more information.

About Verizon

Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, with nearly 96 million retail customers nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries, including all of the Fortune 500. A Dow 30 company with $111 billion in 2011 revenues, Verizon employs a diverse workforce of 184,500. For more information, visit www.verizon.com.

About ONC Certification

The ONC-ATCB 2011/2012 certification program tests and certifies that EHR technology is capable of meeting the 2011/2012 criteria approved by the Secretary of Health and Human Services (HHS). The certifications include Complete EHRs, which meet all of the 2011/2012 criteria for either eligible provider or hospital technology and EHR Modules, which meet one or more — but not all — of the criteria.

* This EHR Module is 2011/2012 compliant and has been certified by an ONC-ATCB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments. Royal Solutions 2.0 was certified on November 20, 2012. CHPL Product Number: 120043R00.

Royal Solutions Group and Client Outlook enter a strategic partnership to resell eUnity

View Full Article

JWATERLOO, ON--(Marketwired - January 17, 2017)

Client Outlook, a leading provider of FDA Class II diagnostic and clinical image viewing solutions, announced today that Royal Solutions Group has selected eUnity™ as its enterprise image viewing platform. Royal Solutions Group delivers best in class interoperable healthcare solutions, focusing on patient engagement with a patient portal and onsite kiosk, referral management with computerized order entry, as well as result and image delivery, and revenue cycle management, with an industry leading real-time eligibility, estimates and payments engine. Integrating eUnity as part of the Royal Solutions offering enhances the end-user experience by providing high quality images to both physicians and patients.

"We have known the Client Outlook team for a number of years now, and have worked alongside team members on client relationships. We are impressed with the Client Outlook team, and the quality of it's eUnity image viewer," said Peter Nassif, CEO, Royal Solutions Group. "Royal's suite of solutions is fully interoperable and will continue to be in the future. We believe having a viewer to offer clients and prospective clients meets an existing client need. In choosing a partner, we needed a company that matches our corporate culture, focuses on improving patient outcomes, and has a compelling approach to technology development. Like us, Client Outlook's solutions are market leading, fully scalable, cloud-based, interoperable, real-time and will seamlessly integrate in client environments, to name a few of our shared characteristics. Most importantly, we value Client Outlook's commitment to improving patient care."

"Royal Solutions is a leading provider of innovative, customized, patient driven healthcare solutions, positively impacting patient care and client profitability," said John Marshall, Vice President of Sales & Marketing, Client Outlook. "Adding eUnity to the Royal Solutions product portfolio is an incredible opportunity for both organizations to continue to transform healthcare. We are excited to be a part of Royal Solutions Group and its focus on patient and provider engagement, enterprise workflow optimization and improving patient care and safety."

About Royal Solutions Group

Royal, headquartered in New York, NY is a leading provider of services and customized software to the health care industry. Royal's suite of solutions, focus on patient and provider workflows, optimizing patient engagement. Solutions include: RoyalPay® for insurance verification, estimation and streamlined payment processing; Royal Kiosks™ for patient pre-registration, paperless on-site registration, access and engagement; RoyalMD® for complete practice and referral management; Royal Alerts™ for robust messaging and notifications; Report Guard® for encryption, connectivity, and interoperability services through the RoyalHUB®. Specialties include: Patient Portals & Engagement Strategies, Patient Payments & Estimation, Provider Portals & Referral Management Workflows, Clinical Provider Order Entry (CPOE), HIPAA & PCI Compliant, Information Interoperability, EHR and Meaningful Use, Real-time Eligibility, and HIE.

Visit https://www.royalsolutionsgroup.com or contact us at sales@royalsecure.com or 646.405.4878
option 1.

About Client Outlook, Inc.

Client Outlook is an innovative healthcare technology company who designs imaging solutions that ultimately save people's lives. Driven by our own personal healthcare experiences, we challenge ourselves every day to develop and deliver the most practical, useful and secure diagnostic, clinical and mobility solution for physicians and frontline healthcare professionals -- right where healthcare happens. For more information about our company and our eUnity™ platform, visit us on the web at https://www.clientoutlook.com.

Southwest Diagnostic Imaging Center Aims to Improve the Patient Experience with Automated and Accurate, Payments Estimates in Seconds with RoyalPay® From Royal Solutions Group, LLC

View Full Article

RoyalPay enables Real-time Eligibility and Accurate Estimate calculations with a click of a mouse, allowing front desk office staff to process walk-in patients efficiently and effectively, while taking payment at time of service.

DALLAS, Nov. 17, 2016

Southwest Diagnostic Imaging Center (Southwest Diagnostic) has taken patient engagement to the next level by deploying RoyalPay™. The secure, web-based, payments engine, sometimes called "a calculator on steroids," allows clients to eliminate the manual eligibility checks and complex payment calculations, while greatly increasing time of service payments (TOS). The value proposition extends into the organization from front desk staff, who are now able to estimate and take payments for walk-in patients, to the back office that is completing eligibility checks and estimate calculations for scheduled patients, days and weeks, in advance. Increasing TOS payments certainly increases daily cash flow, and has numerous downstream financial benefits with the reduction of invoicing and collection activities, allowing RoyalPay users to benefit from an almost instant ROI.
(https://www.royalpay.org/ )

"Being extremely busy with walk-in patients on a daily basis in our Imaging Center, RoyalPay's Eligibility and Estimation has allowed a significant increase in up-front collections than historically seen because of the fact we can - in seconds - run patients' insurance eligibility and the patient's estimated out-of-pocket and collect for the diagnostic x-rays right then and there," said Philip Collins, Director of Business Services at Southwest Diagnostics. He goes on to say, "RoyalPay has also enabled even more efficiency for our insurance department and staff, by removing the manual calculation of patient financial responsibility for scheduled exams. We continue to find RoyalPay to be efficient, reliable, accurate, and totally customizable to meet our needs, and those of our patients. With patient transparency and patient rights so much front and center in our current healthcare industry, RoyalPay has ensured we meet and exceed the regulatory requirements."

RoyalPay, coupled with Royal Kiosks, allows patients to check in for exams and make payment, all from their seat in the waiting room taking check in times, from the 20-minute industry standard to 1 or 2 minutes, while increasing TOS payments. "Giving patients access to their estimates and the ability to make payment days in advance of their upcoming exam is what patients want and need. It is a win-win for both patients and Southwest Diagnostic," says Peter Nassif, CEO at Royal Solutions Group. "RoyalPay is the evolution of complete patient engagement, now allowing for the financial aspects of an upcoming exam to be handled from home, via the Royal Patient Portal, as well as more smoothly at the front desk, with the Estimates Letter, that can be printed and handed to patients."

About Southwest Diagnostic Imaging Center, Dallas, Texas

Southwest Diagnostic Imaging Center is one of the largest and most progressive freestanding outpatient imaging centers in North Texas, proudly serving patients since 1985. Southwest Diagnostic strives to facilitate the needs of physicians and healthcare providers, providing patients with the best possible experience. With 28 Dallas-Fort Worth Radiologists on staff, Southwest focuses on making sure that each and every patient has a personalized experience. Boasting more than 240 highly skilled healthcare professionals, our radiology services are provided by two esteemed associations of licensed radiologists - one specializing in general radiology and the other in neuroradiology. Our mission at Southwest Diagnostic Imaging Center is to provide unsurpassed patient care, the most advanced diagnostic imaging technology, and the highest standards of quality.

About Royal Solutions Group

Royal, headquartered in New York, NY is a leading provider of services and customized software to the health care industry. Royal's suite of solutions, focus on patient and provider workflows, optimizing patient engagement. Solutions include: RoyalPay® for insurance verification, estimation, prior authorization and streamlined payment processing; Royal Kiosks™ for patient pre-registration, paperless on-site registration, access and engagement; RoyalMD® for complete practice and referral management; Royal Alerts™ for robust messaging and notifications; Report Guard® for encryption, connectivity, and interoperability services.

Radiology Ltd.Of Tuscon Implements Royal Alerts Messaging and Appointment Reminder System From Royal Solutions Group

View Full Article

Email and text message alerts improve patient engagement, service, scheduling efficiency at busy call center

TUCSON, Ariz., July 21, 2016

Royal Solutions Group, LLC (https://www.royalsolutionsgroup.com), a leading patient and provider engagement company, has deployed a new instance of its patient notifications platform, Royal Alerts™, at Radiology Ltd. of Tucson. Royal Alerts™ allows customers to generate automated appointment reminders and other notifications with logic-driven triggers, which helps to increase patient engagement and satisfaction.

Photo – http://photos.prnewswire.com/prnh/20160720/391351
Photo – http://photos.prnewswire.com/prnh/20160720/391352

Royal Alerts-
The Royal text and e-mail alerts provide automated communication of orders, reminders, thank you messages and surveys. We get a lot of great feedback from patients…they love it! – Chip Hardesty, C.O.O., Radiology Ltd.

Managing and delivering appointment reminders has typically been a complex and resource-intensive aspect of a healthcare practice's administration. Royal Alerts™ increases a practice's scheduling capabilities and efficiency while at the same time reducing overhead. The system sends automated reminders via phone, email or text message; patients then call back for appointment confirmation. Royal Alerts™ also allows for close-the-loop style responses from notifications, such as "Reply with 'Y' to confirm your appointment."

The Royal Alerts™ solution all but eliminates no-shows, therefore increasing revenues for customers. The system reaches patients when and where they're most receptive to messages. As a seamless plug-and-play solution, Royal Alerts™ does not introduce any new tools to learn or require expenditures of IT resources. With no more manual calling, customers can run their practices more efficiently, and staff can focus their time and energy on more immediate duties.

Royal Alerts™ also works to reduce direct mail and printing costs. All email and direct mail communications are centralized in a single dashboard. Customers can quickly and easily see the status of all future appointments. When necessary, Royal Alerts™ can automatically generate diagnostic reports and mailings. Finally, as with all of Royal Solutions Group's innovations, Royal Alerts integrates with any standard Electronic Health Records (EHR) system.

About Radiology Ltd.

As Tucson's hometown radiology practice, Radiology Ltd. provides world-class imaging services to improve the health of all southern Arizonans. Patients are greeted by Guest Services Representatives, who answer any questions and help them feel more comfortable about their visit. The radiology technologists are knowledgeable and compassionate, always paying the utmost attention to patient comfort and safety. The board-certified physicians are sub-specialty trained and available 24/7, providing fast and accurate reports to help determine the most effective patient treatment.

Radiology Ltd. has 7 convenient locations, all accredited by the American College of Radiology (ACR) to ensure the highest level of image quality, patient care, and safety. The practice provides comprehensive outpatient imaging services, including interventional radiology procedures, open MRI options for claustrophobic patients, a Clinical Review team to help ensure correct exam protocols and minimize rescheduling, and sedation services for claustrophobic or anxious patients.

About Royal Solutions Group

Royal is a leading provider of services and customized software to the Health Care industry. Headquartered in New York, NY we serve a broad client base across North America. Royal's leadership team combined, offer over 70 years of collective experience in technology, financial services, management consulting, and healthcare fields. Together these complimentary disciplines ensure best practices and tailored innovation in the application of technology to solve our client's unique challenges and achieve measurable business results.

Product offerings focus on patient and provider workflows, delivered through a suite of integrated products:
  • RoyalPay® for insurance verification, estimation and streamlined payment processing
  • Royal Kiosks™ for patient pre-registration, paperless on-site registration, access and engagement
  • RoyalMD® for complete practice and referral management
  • Royal Forms™ for secure electronic forms
  • Royal Alerts™ for robust messaging and notifications
  • Report Guard® for encryption, connectivity, and interoperability services

Royal Solutions Group owns and operates RoyalPay, Inc., its revenue cycle management division, and its own Health Information Exchange (HIE), offering centralized data management and robust interoperability capabilities with any third party system.

Specialties Include

Patient Portals & Engagement Strategies, Patient Payments & Estimation, Provider Portals & Referral Management Workflows, Clinical Provider Order Entry (CPOE), HIPAA & PCI Compliant, Information Interoperability, EHR and Meaningful Use, Real-time Eligibility

RoyalMD® From Royal Solutions Group Now Accessible Anywhere With Launch of RoyalMD® Mobile

View Full Article

Tucson-based Radiology Ltd. among first customers to leverage power of RoyalMD®, giving network of providers mobile access to patient data and efficient communications portal

TUCSON, Ariz., July 12, 2016

Royal Solutions Group, LLC, a leader in patient and provider engagement, has now enabled mobile access within the RoyalMD® Provider Portal, the company's highly regarded referring physician engagement platform. Physicians can now choose from an array of mobile notification options, including popup and vibrate alerts, right on their current mobile devices.

Photo – http://photos.prnewswire.com/prnh/20160711/388581
Photo – http://photos.prnewswire.com/prnh/20160711/388582

RoyalMD Mobile-
The Royal text and e-mail alerts provide automated communication of orders, reminders, thank you messages and surveys. We get a lot of great feedback from patients…they love it! – Chip Hardesty, C.O.O., Radiology Ltd.The Royal MD Mobile application is a game changer by alerting and delivering imaging reports to physicians on the run. This allows physicians to review and act on their patients' reports at anytime. This is a powerful way for radiology groups to enhance the services they provide for referring physicians. – David Jeck, M.D., President, Radiology Ltd.

Having successfully deployed the RoyalMD® Provider Portal to its referring community two years earlier, Radiology Ltd., a renowned radiology practice in Tucson, is excited to add mobile access to results and images with this launch. The mobile version of the provider portal delivers the kind of richly informative, straightforward user experience that healthcare providers expect today. RoyalMD® Mobile allows for instant access from any PC or mobile device. Providers can see patient histories, exam results and diagnostic images, as well as communicate with other providers quickly and efficiently. The key benefit Royal Solutions Group has delivered with RoyalMD® Mobile is enhanced patient care via innovative – and unobtrusive – technology.

RoyalMD® features built-in computerized physician order entry (CPOE), along with secure messaging capabilities for patients and providers. The system's efficiency and ease of use are designed to increase provider loyalty, while saving time and resources for every stakeholder in the healthcare transaction. Meanwhile, improved communication between providers leads to measurable improved quality of care and streamlined operations. Finally, RoyalMD® works seamlessly with a multitude of picture archiving and communication systems (PACS).

About Radiology Ltd.

As Tucson's hometown radiology practice, Radiology Ltd. provides world-class imaging services to improve the health of all southern Arizonans. Patients are greeted by Guest Services Representatives, who answer any questions and help them feel more comfortable about their visit. The radiology technologists are knowledgeable and compassionate, always paying the utmost attention to patient comfort and safety. The board-certified physicians are sub-specialty trained and available 24/7, providing fast and accurate reports to help determine the most effective patient treatment.

Radiology Ltd. has 7 convenient locations, all accredited by the American College of Radiology (ACR) to ensure the highest level of image quality, patient care, and safety. The practice provides comprehensive outpatient imaging services, including interventional radiology procedures, open MRI options for claustrophobic patients, a Clinical Review team to help ensure correct exam protocols and minimize rescheduling, and sedation services for claustrophobic or anxious patients.

About Royal Solutions Group

Royal is a leading provider of services and customized software to the Health Care industry. Headquartered in New York, NY we serve a broad client base across North America. Royal's leadership team combined, offer over 70 years of collective experience in technology, financial services, management consulting, and healthcare fields. Together these complimentary disciplines ensure best practices and tailored innovation in the application of technology to solve our client's unique challenges and achieve measurable business results.

Product offerings focus on patient and provider workflows, delivered through a suite of integrated products:
  • RoyalPay® for insurance verification, estimation and streamlined payment processing
  • Royal Kiosks™ for patient pre-registration, paperless on-site registration, access and engagement
  • RoyalMD® for complete practice and referral management
  • Royal Forms™ for secure electronic forms
  • Royal Alerts™ for robust messaging and notifications
  • Report Guard® for encryption, connectivity, and interoperability services

Royal Solutions Group owns and operates RoyalPay, Inc., its revenue cycle management division, and its own Health Information Exchange (HIE), offering centralized data management and robust interoperability capabilities with any third party system.

Specialties Include

Patient Portals & Engagement Strategies, Patient Payments & Estimation, Provider Portals & Referral Management Workflows, Clinical Provider Order Entry (CPOE), HIPAA & PCI Compliant, Information Interoperability, EHR and Meaningful Use, Real-time Eligibility

Leading Patient Engagement Company Royal Solutions Adds Eligibility and Estimating to RoyalPay™, Royal's Mobile Payments Solution

View Full Article

Royal’s Mobile Payments Platform (RoyalPay) Introduces Innovative Automation, Enhanced Self-Service for Patients, and Seamless Integration with Eligibility and Estimating processes; Accepts Payments at Time of Care or Remotely From any Device.

NEW YORK, June 10, 2015 -- Royal Solutions Group LLC, a provider of Software-as-a-Service solutions to the Healthcare industry, recently added new functionality to its mobile payments software, RoyalPay™, allowing providers to perform real time eligibility checks and patient balance estimation. Healthcare providers can now accept payments directly from patients at the point of service. Seamlessly integrating within each client’s environment, RoyalPay™ leverages Chase Paymentech to offer clients a lower-cost payment solution that connects with patient profiles.

With the recent launch of RoyalPay Inc. and the RoyalPay™ payments processing platform in the first quarter of 2015, Royal has taken a significant leap forward in the company’s suite of patient engagement solutions. Royal continues to demonstrate a strong focus on helping clients enhance their patient engagement strategy while also optimizing operating costs. Clients currently using the RoyalPay platform are already realizing cost benefits associated with credit card processing fees they have been paying for years. Clients are also benefiting from a significant reduction in time intensive manual tasks previously required to check patient eligibility, calculate estimates, and collect payments.

Using the RoyalPay™ iPad enclosure, or any swipe device, patients can pay for their exam or appointment at the time of their visit, greatly reducing the time spent by office staff on manual eligibility validation ahead of time and payment invoicing and collections after the exam. Patients can know how much a visit or procedure will cost them even before stepping foot in the waiting room. Clients can easily track payments, send automated receipts, or engage patients with payment reminder notifications.

"Since we started using Royal Pay to run our eligibility checks and estimations, we have been able to streamline our processes and increase our upfront collection of payments,” says Cheri Parrish, Director of Billing and Reimbursements at Radiology Ltd in Tucson. “We are saving time at check-in by using swipe devices to collect the estimated patient balance at the time of their visit."

CUSTOMER BENEFITS

Simplified Integration – RoyalPay™ is quickly activated in any environment and its innovative approach to eligibility and estimates functionality enhances interoperability to streamline both front and back office workflows

Enhanced Payment Collection – Providers can notify patients of their estimated out of pocket expenses before the exam and they can now accept payments from home, the same day the care was provided during check-in, or after the exam day based on workflow preferences.

Cost Efficiencies – RoyalPay™ saves clients on traditional credit card transaction fees and development costs of implementing a fully integrated payment solution with patient profiles and by automating the eligibility and estimation functions for better accuracy and less staff time required.

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) EHR Solutions to the Healthcare industry across America. Royal offers Royal Forms™ for secure electronic forms, Royal Kiosks™ for patient registration and access, RoyalPay™ for electronic payment processing and eligibility estimation, Royal Letters™ for secure email notifications, Royal MD™ for practice and referral management and Report Guard® for encryption, connectivity, and interoperability services. Royal Solutions Group owns and operates its Health Information Exchange (HIE), which is responsible for the centralization of data and connectivity-ease with any third party system. Royal Solutions Group is How Information Moves. Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes.

Visit www.royalsolutionsgroup.com and www.royalsolutionsgroup.com/products.aspx for more information.

Additional Resources: Royal Products and Services Connect via Twitter , Facebook , and LinkedIn

Media Contact:

sales@royalsecure.com

(646) 405-4878

Not All Patient Portals Are Created Equal

View Full Article

New York, NY – Feb 5, 2015

Patient Portals are a trending item in the healthcare industry, but what does the term "Patient Portal" really mean? And more importantly, what can a Patient Portal do for you? In reality, the patient portal moniker has become a confusing industry catch-all; patient portals from one vendor may provide entirely different levels of service and interactivity than another. Adding to the confusion is the fact that both may still fail to offer the services that you as a provider are looking for. The truth is, some portals are very limited, offering only a very basic login and access to patient history. Other portals, however, are highly functional game changers that interact seamlessly with workflow and offer everything from intuitive check-in to patient reminders, self-registration and even payment options.

So let's clear the patient portal fog. Below are a few efficiency-making functionalities you should be looking for when in the market for a patient portal.

1) Electronic Patient Entered Data & Interoperability

What is the point of a patient portal if your staff is still required to enter patient data? This is redundant. To leverage the speed and efficiency of technology, information your patients fill-in should automatically and seamlessly get entered and verified in your existing systems of record. The portal could then pull information from your existing systems to provide access to your patients, even from past appointments. One powerful, efficient portal will interact with your entire office, no matter what technologies you already have in place.

2) Pre-registration From Anywhere or Any Device

While patients are accessing the portal from home, they can also register for appointments remotely. This allows patients to arrive for an appointment with registration complete and fully entered. Additionally, higher-functioning portals allow document uploading and payment options so your patients can walk-in and focus on what matters most, getting treatment.

3) Patient Estimates & Payments

Get accurate insurance, payment and co-pay estimates and accept payments through your portal. Some portals harness accurate estimation and eligibility software that makes billing less complicated and allows for quicker payments, by allowing patients to pay from anywhere while using the portal.

4) Custom Workflow

Optimize and tailor your workflow and electronic registration to the fastest possible output of YOUR individual practice. Healthcare practices are highly individual and unique; no two offices have the same workflow. It is likely an out-of-the-box portal geared for one practice will not sufficiently meet all of you needs. Quality vendors, however, will tailor your electronic registration process to match the exact needs of your practice.

5) Patient Engagement

Quality patient portals automatically remind patients of appointment times, exams, billing etc. Reminder intervals can be selected by staff or individualized by the patient to suit what serves them best. Portal reminder features gives office staff freedom from phone calls, letters and email, and automatically notifies patients for you. This results in higher front office productivity and patient interaction, while significantly reducing over-bookings and the costly no-show appointment.

Armed with this knowledge, you can find a patient portal that is specifically geared to your office. Quality patient portals meet unique needs and use seamless technology to interact with existing infrastructure to create a highly functioning, efficient office while adding immeasurable value to the patient experience and your bottom line.

About Royal Solutions Group

Royal Solutions Group is a 2014 edition ONC-ACB certified provider of Software-as-a-Service (SaaS) EHR Solutions to the Healthcare industry across North America, offering solution centric approaches to integrating technology, enabling Meaningful Use and optimizing processes. Royal offers: Royal Forms™ for secure electronic forms, Royal Kiosks™ for patient check-in and patient portal access, Royal Alerts™ for secure email, text and voice notifications, RoyalPay™ for patient payments and estimation services, RoyalMD® for clinical access and referral management and Report Guard® for encryption, connectivity and interoperability services. Royal's solutions help bridge the gap in workflows and system integration through its privately managed Health Information Exchange (HIE).

Royal Solutions Group….How Information Moves

Royal Solutions Group and Merge Healthcare integrate to distribute Patient Check-in & Patient Portal with Merge Product Suite

Merge clients have option to upgrade to Royal Kiosks for comprehensive patient engagement solutions

View Full Article

New York, NY – October 1, 2014

Royal Solutions Group LLC, a leading provider of interoperability and certified EHR-as-a-Service solutions to the Healthcare industry, now integrates with Merge Healthcare to offer its Royal Kiosks™ platform as part of the Merge Radiology Information System (RIS) and Merge OrthoEMR product offerings. This powerful new relationship enables Royal's signature Patient Portal and Patient Kiosk to integrate with new and existing Merge customers.

"Royal Kiosks™ is a revolutionary solution that offers patients a simple and intuitive registration process,” says Rafal Pisarski, Chief Marketing Officer at Royal. Accessible on any device, Royal Kiosks™ engages, informs, and reminds patients about their exam in the comfort of their own home and on-the-go, thereby helping to improve outcomes through patient engagement. "Royal Kiosks™, combined with Merge's industry-leading product suite, deliver the ideal, comprehensive solution for healthcare providers and patients alike.”

Royal's Patient Portal and Kiosks solution enables self-service appointment pre-registration and streamlined information sharing between patients and healthcare facilities. All existing office forms can be converted to a Meaningful Use certified electronic workflow where data is captured, pre-populated with patient information, and seamlessly integrated with systems of record. Healthcare providers significantly decrease patient intake time, eliminate data entry errors, remotely engage the patient and achieve successful Meaningful Use attestation while enhancing the patient experience.

The integration with Merge RIS provides a complete, certified solution for Meaningful Use Stage One and Two reporting, as well as an efficient way to improve patient participation, confidence and satisfaction. Health information updates move easily between, the Patient Portal and Merge RIS, providing information consistency and reliability, and eliminating duplication. Both Merge RIS and Royal Patient Portal are also able to send clinical information via the Direct Protocol to other providers.

"Patient engagement is a critical strategy for all of our ambulatory customers,” notes Steven Tolle, Chief Strategy Officer at Merge. "We have witnessed direct client success with clients using Royal's Patient Portal and Kiosk solutions with Merge RIS and we are excited to offer this powerful combination to the broader Merge community.”

Customer Benefits

  • Reduced Waiting Room Time – Express check-in enables a streamlined front office
  • Enhanced Patient Experience – Portal access provides unprecedented patient engagement capabilities that gives practices a competitive advantage
  • atient Payments - With RoyalPay™, an add-on to the Patient Portal, patients can pay quicker, either on-site or on the go.
  • Meaningful Use - Royal KiosksTM Patient Portal helps clients to attest for Meaningful Use Stage One and Two

About Merge

Merge is a leading provider of innovative enterprise imaging, interoperability and clinical systems that seek to advance healthcare. Merge's enterprise and cloud-based technologies for image intensive specialties provide access to any image, anywhere, any time. Merge also provides clinical trials software with end-to-end study support in a single platform and other intelligent health data and analytics solutions. With solutions that have been used by providers for more than 25 years, Merge is helping to reduce costs, improve efficiencies and enhance the quality of healthcare worldwide. For more information, visit merge.com and follow us @MergeHealthcare.

About Royal Solutions Group

Royal Solutions Group is a 2014 edition ONC-ACB certified provider of Software-as-a-Service (SaaS) EHR Solutions to the Healthcare industry across North America, offering solution centric approaches to integrating technology, enabling Meaningful Use and optimizing processes. Royal offers Royal Forms™ for secure electronic forms, Royal Kiosks™ for patient check-in and patient portal access, Royal Alerts™ for secure email, text and voice notifications, RoyalPay™ for patient payments and estimation services, RoyalMD® for clinical access and referral management and Report Guard® for encryption, connectivity, and interoperability services. Royal's solutions help to bridge the gap in workflows and system integration through its privately managed Health Information Exchange (HIE), which is responsible for the centralization of data and connectivity-ease with any third party system.

Royal Solutions Group and Merge Healthcare integrate to distribute Patient Check-in & Patient Portal with Merge Product Suite

Merge clients have option to upgrade to Royal Kiosks for comprehensive patient engagement solutions

View Full Article

New York, NY – October 1, 2014

Royal Solutions Group LLC, a leading provider of interoperability and certified EHR-as-a-Service solutions to the Healthcare industry, now integrates with Merge Healthcare to offer its Royal Kiosks™ platform as part of the Merge Radiology Information System (RIS) and Merge OrthoEMR product offerings. This powerful new relationship enables Royal's signature Patient Portal and Patient Kiosk to integrate with new and existing Merge customers.

"Royal Kiosks™ is a revolutionary solution that offers patients a simple and intuitive registration process,” says Rafal Pisarski, Chief Marketing Officer at Royal. Accessible on any device, Royal Kiosks™ engages, informs, and reminds patients about their exam in the comfort of their own home and on-the-go, thereby helping to improve outcomes through patient engagement. "Royal Kiosks™, combined with Merge's industry-leading product suite, deliver the ideal, comprehensive solution for healthcare providers and patients alike.”

Royal's Patient Portal and Kiosks solution enables self-service appointment pre-registration and streamlined information sharing between patients and healthcare facilities. All existing office forms can be converted to a Meaningful Use certified electronic workflow where data is captured, pre-populated with patient information, and seamlessly integrated with systems of record. Healthcare providers significantly decrease patient intake time, eliminate data entry errors, remotely engage the patient and achieve successful Meaningful Use attestation while enhancing the patient experience.

The integration with Merge RIS provides a complete, certified solution for Meaningful Use Stage One and Two reporting, as well as an efficient way to improve patient participation, confidence and satisfaction. Health information updates move easily between, the Patient Portal and Merge RIS, providing information consistency and reliability, and eliminating duplication. Both Merge RIS and Royal Patient Portal are also able to send clinical information via the Direct Protocol to other providers.

"Patient engagement is a critical strategy for all of our ambulatory customers,” notes Steven Tolle, Chief Strategy Officer at Merge. "We have witnessed direct client success with clients using Royal's Patient Portal and Kiosk solutions with Merge RIS and we are excited to offer this powerful combination to the broader Merge community.”

Customer Benefits

  • Reduced Waiting Room Time – Express check-in enables a streamlined front office
  • Enhanced Patient Experience – Portal access provides unprecedented patient engagement capabilities that gives practices a competitive advantage
  • atient Payments - With RoyalPay™, an add-on to the Patient Portal, patients can pay quicker, either on-site or on the go.
  • Meaningful Use - Royal KiosksTM Patient Portal helps clients to attest for Meaningful Use Stage One and Two

About Merge

Merge is a leading provider of innovative enterprise imaging, interoperability and clinical systems that seek to advance healthcare. Merge's enterprise and cloud-based technologies for image intensive specialties provide access to any image, anywhere, any time. Merge also provides clinical trials software with end-to-end study support in a single platform and other intelligent health data and analytics solutions. With solutions that have been used by providers for more than 25 years, Merge is helping to reduce costs, improve efficiencies and enhance the quality of healthcare worldwide. For more information, visit merge.com and follow us @MergeHealthcare.

About Royal Solutions Group

Royal Solutions Group is a 2014 edition ONC-ACB certified provider of Software-as-a-Service (SaaS) EHR Solutions to the Healthcare industry across North America, offering solution centric approaches to integrating technology, enabling Meaningful Use and optimizing processes. Royal offers Royal Forms™ for secure electronic forms, Royal Kiosks™ for patient check-in and patient portal access, Royal Alerts™ for secure email, text and voice notifications, RoyalPay™ for patient payments and estimation services, RoyalMD® for clinical access and referral management and Report Guard® for encryption, connectivity, and interoperability services. Royal's solutions help to bridge the gap in workflows and system integration through its privately managed Health Information Exchange (HIE), which is responsible for the centralization of data and connectivity-ease with any third party system.

Royal Solutions Group Launches Patient Payments Managed Merchant Services with Chase Paymentech

View Full Article

Healthcare providers leverage a managed merchant service that lowers credit card processing fees, attaches to Patient Kiosks and employs a proprietary estimation algorithm to increase cash flow

New York, NY June 5th, 2014

Royal Solutions Group LLC, a leading provider of EHR-as-a-Service solutions to the Healthcare industry, launches Royal Payments™ allowing providers to accept credit card payments from patients on the date of service, during scheduling and remotely after the exam. "This solution is truly ground breaking. It works to increase cash flow, promote patient engagement and add large efficiencies to the front, middle and back office of our valued healthcare customers. Payments are realized earlier, even prior to the date of service, with less follow up afterwards.” says Rafal Pisarski, Chief Marketing Officer at Royal Solutions Group, LLC. The system automates paper mailings as well with the use of electronic notifications and automatically handles posting to any external financial system.

The new Royal Payments™ module can be delivered as a stand-alone service or combined with Royal Kiosks™, the company's dynamic Patient Kiosks platform. The combination of the trusted Chase Paymentech® brand enables Royal Solutions Group to offer providers a low-cost, secure payment processing solution that connects and engages patients before, during and after their office visit. Using a tablet-based kiosk, patients can quickly pay their co-pay, deductible or co-insurance at home or from the point of care.

Eligibility & Estimates Revenue cycle enhancing estimation algorithms are deployed alongside the traditional fee schedules to guarantee increased accuracy and automate eligibility checks. Royal has partnered with several healthcare clearing houses to gain access to the payer's systems and improve the healthcare payments industry.

Customer Benefits

  • Estimation and eligibility checks – Leveraging Royal's proprietary eligibility and payment estimation algorithms, customers benefit from accurate estimation of copays, co-insurance amounts and deductibles.
  • Significant Cost Savings – Royal Payments™ saves providers significant credit card processing costs alone. With the lowest rates in the industry, most effective point-of service hardware and integration with financial systems customers realize cash flows improvements earlier in the revenue cycle.
  • Streamlined workflow Adds efficiency options in the front & back office as well as billing processes.

Community-Based Health Information Exchanges Choose Royal Solutions Group as Software Solutions Provider

View Full Article

Leading Interoperability Provider Expands No-VPN Connectivity and Interfacing Engine Report Guard®

SAN ANTONIO, Jan. 16, 2014

Royal Solutions Group LLC, a provider of EHR-as-a-Service software solutions to the Healthcare industry, recently deployed its connection and integration engine, Report Guard®, to community based Health Information Exchanges (HIE).The Report Guard® product is the innovation behind Royal's HIE-as-a-Service platform, working behind the scenes to connect to external EMR systems and any other healthcare systems of record without the use of a Virtual Private Network (VPN). Royal Solutions Group CMO, Rafal Pisarski says: "Eliminating the necessity for VPN eliminates cost and complexity, as well as a common point-of-failure between interconnected systems. When your VPN fails, your communication fails – the exchange of health information should not afford that failure.”

Taking down conventional barriers beyond the technology

Royal's centralized cloud-hosted connectivity options strengthen communication, automate workflows between systems, and allow for secure information sharing that are otherwise fragmented, manual processes. Royal achieves this not solely through technology innovation but also through a very scalable pricing model for their customers. "Interoperability is about more than just addressing the technical challenges,” says Royal Solutions Group CMO, Rafal Pisarski, "it's about enabling a paradigm shift in how companies work together-It should be something that is attainable for every healthcare organization.” This combination of security, software innovation, and flexible integration with existing workflows offers a wide range of information sharing options to deliver a short term ROI and achieve the benefits of truly seamless interoperability.

Customer Benefits

  • Elimination of Virtual Private Network (VPN) – Connectivity is secured by an encryption and connection engine which leverages the strength of new technologies and eliminates the use of VPN – ensuring a more stable connection and resulting in significant cost savings and faster implementation.
  • Translation and Interoperability – Now with a centralized interfacing engine offered "as-a-service” to customers, Royal will accept information in any input format and translate it into any output format to complete the transmission.
  • Custom Integration Built-In – Royal's deployment model accounts for a custom tailored implementation for each customer while ensuring rapid development built specifically for the needs of your operation.
Who could benefit from this solution?

Any organization that is looking to connect various systems and offer an aggregated information model should consider this solution as their information gateway and interoperability software. The goal of a community HIE is to enhance connectivity and convenience across medical providers by offering shared electronic patient records in a safe and secure environment. Enabling additional formats of information communication across the clinician spectrum is imperative to the success of this goal and Royal Solutions Group has the right solution.

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) EHR Solutions to the Healthcare industry across America. Royal offers Royal Forms™ for secure electronic forms, Royal Kiosks™ for patient registration and access, Royal Letters™ for secure email notifications, Royal MD™ for practice and referral management and Report Guard® for encryption, connectivity, and interoperability services. Royal Solutions Group owns and operates its Health Information Exchange (HIE), responsible for the centralization of data and connectivity with any third party system. Royal offers solution centric approaches to integrating technology, enabling Meaningful Use and optimizing processes.

EHR Provider Royal Solutions Group Launches Secure Mobile Accessibility of Reports and Medical Images for East River Medical Imaging

View Full Article

Radiology practice integrates diagnostic reports and medical images for remote and mobile access

New York, NY – November 5, 2013

Royal Solutions Group LLC, a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, has deployed Royal Letters™ at East River Medical Imaging in New York, NY allowing for automated merging of Diagnostic Reports with Key Images from radiology exams. Royal Letters™ is a service that delivers encrypted emails to providers and can be plugged into almost any existing system or workflow due to its unique file reading capabilities. Previously, Key Images from diagnostic exams and physician reports resided in two different systems that did not communicate together. Royal Letters™ mitigated the barrier and integrated the two systems to now communicate and securely deliver unified reports, even to mobile devices. The Royal Letters™ product seamlessly integrates with existing systems and securely extracts files from the client's databases. The combination of software innovation, flexible integrations, and broad range of information management options, delivers an unbeatable return on investment. "We provide a comprehensive end-to- end solution that delivers secure email, text message notifications, diagnostic images and direct mailing to your patients and physicians,” says Rafal Pisarski, Chief Marketing Officer, Royal Solutions Group. Clients realize savings in resources, printing and delivery while gaining the simplicity of working with one vendor that provides the automation, interoperability and secure delivery. "The previously time-intensive paper processes are now fully automated, secure and instantaneous,” says Pisarski.

Customer Benefits

  • Simplified Integration – Royal worked with East River Medical Imaging to seamlessly integrate Royal Letters™ with their existing diagnostic reporting systems and workflow
  • Rapid deployment – Time to design, integrate, and test is significantly accelerated through Royal's flexible and centralized deployment model resulting in a quick turn-around time
  • Significant Time and Cost Savings – Royal's cloud hosted notification solution saves ERMI Medical Imaging: time and resources by automating a once manual labor intensive workflow, development costs for such plug-and- play applications through a small monthly maintenance fee and now allows images, reports and healthcare information to be sent electronically.

Customer Challenges and Solution:

With locations throughout the New York metropolitan area, East River Medical Imaging is one of the region's leading providers of advanced medical imaging. Prior to purchasing Royal Letters™, East River Medical Imaging utilized paper communication and single purposed portal to provide exam results to providers. The challenge was to combine the diagnostic report with key images from medical exams which resided in two disconnected systems, and to provide the information to the client or physician with the simplicity of email.

East River Medical Imaging turned to Royal Letters™ for its ease of use, rapid implementation, and strong price point. Royal Solutions worked directly with their existing third party system and deployed a solution that integrated Royal Letters™ directly with East River Medical Imaging, simplifying the process and expediting notifications to patients and providers.

The Royal Treatment

The spring 2013 issue of Inside Healthcare magazine features Royal Solutions in an article titled "The Royal Treatment.” Royal Solutions Group is recognized for its agility, ingenuity and value it provides to its customers as well as the unique approach they have for conducting business and forging strong relationships. The article also discusses key target areas that Royal addresses when existing IT technology falls short.

About Royal Solutions Group

Royal Solutions Group is a provider of SaaS EHR Solutions to the Healthcare industry across North America. Head quartered in New York City, Royal offers Royal Forms™ for secure electronic forms, Royal Kiosks™ for patient registration and access, Royal Letters™ for secure email notifications, Royal MD™ for practice management and Report Guard® for encryption, connectivity, and interoperability services. Royal Solutions Group also owns and operates its Health Information Exchange (HIE), responsible for the centralization of data and ease of communication with third party systems. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Royal Solutions Group is How Information Moves.

Cloud EHR Provider Royal Solutions Group Deploys CPOE, HIE-as- a-Service and Patient Portal for Brio San Antonio

View Full Article

Imaging Center, Brio San Antonio, Selects Royal Solutions Group's Health Information Exchange as the Unified Gateway to External EMR

San Antonio, TX – October 15, 2013

Royal Solutions Group LLC, provider of EHR-as-a-Service solutions to the Healthcare industry, recently deployed Computerized Provider Order Entry (CPOE) coupled with its well-established Patient Portal and HIE-as-a-service model at BRIO San Antonio, a diagnostic imaging center in San Antonio, TX. The Report Guard® product is the backbone of the HIE platform, working behind the scenes to connect to external EMR systems without the use of a Virtual Private Network, or VPN. Royal Solutions Group CMO, Rafal Pisarski says: "Eliminating the necessity for VPN eliminates cost and maintenance, as well as a common point-of-failure between interoperable systems. When your VPN fails, your communication fails. Much like financial systems today, patient medical information cannot afford downtime.” Royal's centralized connectivity options now expedite communication, automate workflows between systems and allow for information sharing that was otherwise a manual process. This combination of security, software innovation, flexible integration with existing workflows and a wide range of information management options deliver unbeatable ROI and interoperability.

Customer Quote -

"Royal Solutions Group has a revolutionary approach to interoperability. Establishing and maintaining connections to our many clients is expensive and time consuming. Royal's various modules have greatly reduced our connectivity costs and have streamlined our workflows. The Royal team is responsive, creative and expert in the field.” – Mark Jones, Director of Radiology – Brio San Antonio

Customer Benefits

  • Simplified Integration – Royal worked with Brio to centralize the point of contact between all systems
  • Rapid deployment – Time to design, integrate and test is significantly accelerated through Royal's flexible deployment model resulting in almost immediate conception, planning and implementation
  • Eliminate Virtual Private Network (VPN) – Connectivity is secured by an encryption and connection engine, Report Guard®, which leverages the strength of the world-wide-web and eliminates the use of VPN – ensuring a more stable connection.
  • Trusted Patient Portal – The Royal Kiosks™ Patient Portal provides a mature platform for reminders, preregistration, education, payments and portal functions at a fraction of the cost – making Meaningful Use attestation easy.

About Brio San Antonio

Salubrio LLC is the parent company for Brio San Antonio. Salubrio LLC specializes in weight-bearing Open Tiltable MRI™ scanners (Esaote G-Scan Brio MRI scanner). Salubrio is a Latin based term meaning "Enthusiastically Promoting Good Health.” Salubrio LLC is a Nevada based company committed to providing weight-bearing MRI to all people that experience pain while standing or weight-bearing.

Launching Brio San Antonio

Salubrio LLC is pleased to announce opening of Brio San Antonio. Although a similar technology has been available in Europe for 5 years, Brio San Antonio is the first weight- bearing MRI in the USA installed by Esaote USA.

The Royal Treatment

The spring 2013 issue of Inside Healthcare magazine features Royal Solutions in an article titled "The Royal Treatment.” Royal Solutions Group is recognized for its agility, ingenuity and value it provides. The article give insight into the unique approach they have for conducting business and forging strong relationships.

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) EHR solutions to the Health Care industry. Royal Forms™ for electronic forms, Royal Kiosks™ for patient registration and portal, Royal Letters™ for email and text notifications, Royal MD™ for practice and referral management and Report Guard® for encryption, connectivity, and interoperability services. Along with its products and services, Royal Solutions Group owns and operates its Health Information Exchange (HIE), which is responsible for the centralization of data and connectivity-ease with third party systems. Royal Solutions Group is How Information Moves.

Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information.

Cloud EHR Provider Royal Solutions Group Deploys Automated Letter, Report and Notification Service for Scottsdale Medical Imaging

View Full Article

Radiology practice integrates automated end-­to‐end notification solution for streamlined customer service and follow­‐up.

Scottsdale, AZ – April 10th , 2013

Royal Solutions Group LLC, a provider of Software as a Service (SaaS) solutions to the Healthcare industry, has deployed Royal Letters™ at Scottsdale Medical Imaging in Scottsdale, AZ allowing for automated letter, email, diagnostic report and notification generation. Royal Letters™ is a service that delivers encrypted emails to patients and providers and can be plugged into almost any existing system or workflow due to its unique file reading capabilities. The Royal Letters™ product seamlessly integrates with existing EHR systems and securely extracts files from the client's database. The combination of software innovation, flexible integration with existing workflows, and broad range of information management options, delivers an unbeatable return on investment. "We provide a comprehensive end-­to­‐end solution that delivers secure email, text message notifications and direct mailing to your patients and physicians,” says Rafal Pisarski, Chief Marketing Officer, Royal Solutions Group. Clients realize savings in mailing costs and gain the simplicity of working with one vendor that provides both the automation and service. With the help of Two Factor Authentication, patients and physicians alike can automatically receive notifications making the process simple, fast and less prone to data entry errors.

Customer Quote

"Our partnership with Royal continues to drive innovation at our practice. Their ability to rapidly go from conception to delivery is unbeaten among our vendor partners. Automated letter delivery is yet another leap forward for us in our continuous effort to deliver better care for our patients. James Whitfill, MD CMIO Scottsdale Medical Imaging.

Customer Benefits

  • Simplified Integration – Royal worked with Scottsdale Medical Imaging to seamlessly integrate Royal Letters™ with their existing Health Information Exchange
  • Rapid Deployment – Time to design, integrate, and test is significantly accelerated through Royal's flexible and centralized deployment model resulting in a quick turnaround time
  • Significant Cost Savings – Royal's cloud hosted notification solution saves Scottsdale Medical Imaging development costs for such plug and­ play applications through a small monthly maintenance fee and allows physical direct mailing and email letters and reports to now be centralized with one vendor.

Customer Challenges and Solution:

Now with locations throughout the Phoenix metropolitan area, Scottsdale Medical Imaging is one of the region's leading providers of advanced medical imaging. Prior to purchasing Royal Letters™, Scottsdale Medical Imaging utilized a direct mailing service to distribute letters to patients. The challenge was to centralize the e-­letter and direct mailing process to realize a net cost savings, while adding the convenience and service for patients to receive letters electronically.

After extensive review, Scottsdale Medical Imaging turned to Royal Letters™ for its ease of use, rapid implementation, and strong cost effectiveness. Royal Solutions worked directly with their existing third party system and deployed a solution that integrated Royal Letters™ directly with Scottsdale Medical Imaging, simplifying the process and expediting notifications to patients.

The Royal Treatment

The spring 2013 issue of Inside Healthcare magazine features Royal Solutions in an article titled "The Royal Treatment.” Royal Solutions Group is recognized for its agility, ingenuity and value it provides to its customers as well as the unique approach they have for conducting business and forging strong relationships. The article also discusses key target areas that Royal addresses when existing IT technology falls short.

About Royal Solutions Group

Royal Solutions Group is a provider of Saas EHR Solutions to the Healthcare industry across America. Headquartered in New York, NY, Royal offers Royal Forms™ for secure electronic forms, Royal Kiosks™ for patient registration and access, Royal Letters™ for secure email notifications, Royal MD™ for practice and referral management and Report Guard® for encryption, connectivity, and interoperability services. Royal Solutions Group also owns and operates its Health Information Exchange (HIE), responsible for the centralization of data and ease of communication with any third party system. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Royal Solutions Group is How Information Moves.

Cloud EHR Provider Royal Solutions Group Deploys Mobile Friendly Computerized Provider Order Entry Solution for Radiology Ltd.'s Multiple Modalities

View Full Article

Imaging center integrates plug-and-play ordering solution to receive orders electronically at the point of entry from providers

Tucson, AZ – February 12th, 2013

Royal Solutions Group LLC, a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, has deployed Mobile Royal Forms™ at Radiology Ltd. in Tucson, AZ enabling exam ordering for its referring providers from any mobile device or computer. The Royal Forms™ product seamlessly integrates into any scheduling workflow through its PDF submission notifications at the point of entry and custom HL7 capabilities. The combination of software innovation, flexible integration with existing workflows, and a wide range of information management options deliver an unbeatable return on investment. And now, with Mobile Royal Forms™, information can be auto-‐populated for the referring provider making the ordering process simpler, quicker and less prone to data entry errors.

Customer Quote

"Working with Royal Solutions has been a pleasure. Our mission is to continually improve the products and services available for our customers. Many times we need customized solutions; Royal tailors those solutions and seamlessly integrates them. They have become a great partner in helping us to provide a higher level of service to our referring community.” -‐ Stephanie Boreale, Director of Professional Relations at Radiology Ltd.

Customer Benefits

  • Simplified Integration – Royal worked with Radiology Ltd.'s current mobile application vendor to seamlessly integrate Mobile Royal Forms™ with their existing exam dictionary mobile application
  • Rapid deployment – Time to design, integrate, and test is significantly accelerated through Royal's flexible and centralized deployment model resulting in a 3 business day turn-‐around time
  • Significant Cost Savings – Royal's cloud hosted mobile electronic order entry solution saves Radiology Ltd. development costs for mobile applications through a small monthly maintenance fee

Customer Challenges and Solution:

Radiology Ltd. has an existing web and mobile application in use by their referring physician community for exam lookups. In addition, they also have Royal Forms™ deployed for electronic order entry and submission which are available as downloadable secure electronic PDFs through their website. Radiology Ltd.'s challenge was to optimize the process for their referring physicians so that when looking up exams they could immediately link to the appropriate order form without having to leave the window they are working in.

After considering options to address this challenge, Radiology Ltd. selected Royal's Mobile Royal Forms™ add-on to all their existing forms for their ease of use, rapid implementation, and low cost model requiring just a small monthly fee. Royal Solutions worked directly with their existing third party vendor to design and deploy a solution that integrated Mobile Royal Forms™ directly with Radiology Ltd.'s exam lookup application and immediately simplifying the process for their entire physician referral community.

Customer Feature

The winter 2013 issue of Inside Healthcare magazine is featuring Radiology Ltd. in an article titled "Arizona's Radiology Ltd. is going strong by striving to provide the best services to referring physicians and patients.” This feature article includes an interview with Radiology Ltd.'s COO.

Check out Radiology Ltd.'s Inside Healthcare article.

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) EHR Solutions to the Health Care industry. Royal Forms™ for secure electronic forms, Royal Kiosks™ for patient registration and access, Royal Letters™ for secure email notifications, Royal MD™ for practice and referral management and Report Guard® for encryption, connectivity, and interoperability services. Along with its products and services, Royal Solutions Group owns and operates its Health Information Exchange (HIE), which is responsible for the centralization of data and ease of communication with any third party system. Royal Solutions Group is How Information Moves.

Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information.

Royal Solutions Converts Quest Imaging's Referral Order Forms to Electronic Order Forms with ePDF and Mobile Friendly Add-on

View Full Article

Imaging center receives orders electronically with plug-and-play Order Management solution and enables mobile device order entry

Bakersfield, CA – October 1st, 2012

Royal Solutions Group LLC, a premier provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, has deployed Royal Forms™ at Adventist Health's Quest Imaging Center in Bakersfield, CA enabling on-line order for its referring providers. "Royal Forms™ seamlessly integrates into any schedule workflow with its ePDF, secure email and/or file drop capabilities. With this solution, our clients are able to quickly and reliably provide computerized provider order entry at a fraction of the cost of other EHR vendors. Sharing orders electronically is critical to the success of healthcare automation, improved patient care and business process optimization, including Stage 2 Meaningful Use (MU).” - Samantha Asciukiewicz, Royal Solutions Group

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, namely, Royal Forms™ for transition to electronic forms, Royal Kiosks™ for patient registration, CCR and Education, and Report Guard® for connectivity and interoperability deployment and management services. Along with its products and services, Royal Solutions owns and operates its Health Information Exchange (HIE), which is responsible for the centralization of data and ease of communication to any and all vendor systems. - How Information Moves, Royal Solutions Group LLC

Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information.

Royal Solutions Deploys Patient Registration Portal to Radiology Ltd. with Automated Data Entry and Office Form Delivery

View Full Article

Imaging center provides patients with on-site and remote check-in capabilities the moment an appointment is scheduled

Tucson, AZ – August 13th, 2012

Royal Solutions Group LLC, a premier provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, has deployed Royal Kiosks™ to enable on-site and remote Check-In capabilities for patients at Radiology Limited in Tucson, AZ. "As with all of our solutions, this patient portal integrates tightly with imaging centers' workflow delivering their own internal OCE Forms pre-stamped with patient registration information directly to in-house staff using the Royal Forms™ base platform. It allows the imaging center to enhance the patient experience, reduce data entry errors and decrease patient intake time. - Samantha Asciukiewicz, Royal Solutions Group

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, namely, Royal Forms™ for transition to electronic forms, Royal Kiosks™ for patient registration, CCR and Education, and Report Guard® for connectivity and interoperability deployment and management services. Along with its products and services, Royal Solutions owns and operates its Health Information Exchange (HIE), which is responsible for the centralization of data and ease of communication to any and all vendor systems. - How Information Moves, Royal Solutions Group LLC

Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information.

Royal Solutions Connects East River Medical Imaging to Aprima Physician EHR System at Hospital for Special Surgery with Bi-Directional Feed

View Full Article

Hospital, imaging center and referring physicians are now able to electronically exchange imaging reports and new orders

New York, NY – November 10th, 2011

Royal Solutions Group LLC, a premier provider of Software-as-a-Service (SaaS) solutions to the Health Care industry along with its health information exchange (HIE), has connected its Report Guard® bi-directional interoperability software between East River Medical Imaging's GE Centricity RIS and Hospital for Special Surgery's Aprima Physician EHR. This connectivity performs two main functions; it allows the hospital physicians to send orders directly from their EMR system to the imaging center's scheduling system, and it allows the imaging center to return imaging results and links back to the physicians EMR system. Sharing results and orders is critical to the success of healthcare automation, improved patient care and business process optimization, including Stage 2 Meaningful Use (MU).

"With Royal Solution's Report Guard®, East River Medical Imaging was able to easily and effectively implement a bi-directional interface for one of our top referrers. Report Guard®'s ability to encrypt, translate and transmit HL7 message data over the internet enabled us to quickly implement a reliable and secure HL7 message delivery system. It's simple install, small footprint and ability to work without modifications to corporate firewalls allowed Report Guard® to succeed where other solutions such as a site to site VPN or SFTP could not." - David Vazquez, IT Director at East River Medical Imaging (December 21st, 2012)

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, namely, Royal Forms™ for transition to electronic forms, Royal Kiosks™ for patient registration, CCR and Education, and Report Guard® for connectivity and interoperability deployment and management services. Along with its products and services, Royal Solutions owns and operates its Health Information Exchange (HIE), which is responsible for the centralization of data and ease of communication to any and all vendor systems. - How Information Moves, Royal Solutions Group LLC

Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information.

Royal Solutions Delivers Computerized Provider Order Entry Solution for Radiology Ltd.'s Multiple Modalities with File Drop feature

View Full Article

Imaging center receives orders electronically at the point of entry from referring providers directly to an internal folder share

Tucson, AZ – May 16th, 2011

Royal Solutions Group LLC, a premier provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, has deployed Royal Forms™ and Report Guard® at Radiology Ltd. in Tucson, AZ enabling on-line ordering for its referring providers and quickly integrating into the scheduling workflow. With the use of the Report Guard® software product, imaging centers are now able to receive orders via an automated file drop to a shared folder on their internal network in PDF, XML and/or HL7 formats.

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, namely, Royal Forms™ for transition to electronic forms, Royal Kiosks™ for patient registration, CCR and Education, and Report Guard® for connectivity and interoperability deployment and management services. Along with its products and services, Royal Solutions owns and operates its Health Information Exchange (HIE),which is responsible for the centralization of data and ease of communication to any and all vendor systems. - How Information Moves, Royal Solutions Group LLC

Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information

Royal Solutions Converts Scottsdale Medical Imaging's Referral Order Forms to Electronic Order Forms with ePDF and Secure Email Capabilities

View Full Article

Imaging center receives computerize provider order entry with plug-and-play Order Management solution at a fraction of the cost

Scottsdale, AZ – June 14th, 2010

Royal Solutions Group LLC, a premier provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, has deployed Royal Forms™ at Scottsdale Medical Imaging in Scottsdale, AZ enabling on-line ordering for its referring providers and seamlessly fitting in with scheduling workflow. "Royal Forms™ is part of a new breed of health care automation solutions. The ease-of-use, no software installs and immediate ROI that our clients experience when they purchase this product make this the best solution in its class.” - Adham Kandalaft, Sales Director, Royal Solutions Group

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, namely, Royal Forms™ for transition to electronic forms, Royal Kiosks™ for patient registration, CCR and Education, and Report Guard® for connectivity and interoperability deployment and management services. Along with its products and services, Royal Solutions owns and operates its Health Information Exchange (HIE), which is responsible for the centralization of data and ease of communication to any and all vendor systems. - How Information Moves, Royal Solutions Group LLC

Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information

Royal Solutions Adds Computerized Provider Order Entry for East River Medical Imaging's Referring Physician Order Forms

View Full Article

Imaging center receives orders electronically with plug-and-play Order Management solution within three business days

New York, NY – January 12th, 2009

Royal Solutions Group LLC, a premier provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, has deployed Royal Forms™ at East River Medical Imaging in New York, NY enabling on-line ordering for its referring providers with less than 72 hours' time to market. "Royal Forms™ is part of a brand new breed of health care automation solutions. The ease-of-use, no software installs and immediate ROI that our clients experience when they purchase this product make this the best solution in its class.” - Adham Kandalaft, Sales Director, Royal Solutions Group

About Royal Solutions Group

Royal Solutions Group is a provider of Software-as-a-Service (SaaS) solutions to the Health Care industry, namely, Royal Forms™ for transition to electronic forms, Royal Kiosks™ for patient registration, CCR and Education, and Report Guard® for connectivity and interoperability deployment and management services. Along with its products and services, Royal Solutions owns and operates its Health Information Exchange (HIE), which is responsible for the centralization of data and ease of communication to any and all vendor systems. - How Information Moves, Royal Solutions Group LLC Headquartered in New York, NY, Royal serves a broad range of clients across North America. We offer solution centric approaches to Integrating Technology, enabling Meaningful Use and Optimizing Processes. Visit https://www.royalsolutionsgroup.com and https://www.royalsolutionsgroup.com/products.aspx for more information.